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Brief History....
The shop has been in
existence for over 100 years and has been in the hands of only two families
prior to being taken over by the village nominated committee. It is now the only
shop within the village, as, like many villages, the bakers, butcher, saddlers,
petrol garage and other general shops have closed to become residential housing.
The previous owner
and now current landlord, Mrs. Julie Barnes had run the shop and Post office for
approximately 15 years up to 2005 and had decided to move on. Mrs. Barnes had
built a successful and respected business. However with the housing market in
slowdown in 2005 no prospective buyers could be found to take over and invest in
the concern. The real possibility of the Shops closure caused local villagers to
meet to discuss possible options.
It was agreed at a
subsequently well-attended village meeting on the 6th September 2005
and with the support of the Parish Council, that a nominated Committee was to be
set up, and a short-term lease be negotiated with Mrs Barnes. This was achieved
in June 2005 on a 9-month lease with the option of a further longer lease being
negotiated once the Committee had investigated all options and its operating
viability. At present we are operating on a monthly rolling lease arrangement
under the existing terms and conditions.
The committee took
the decision to de-link the Post Office operation from the Store, and to enable
the smooth and continuous operation of the Post Office counter two members of
the committee undertook formal training, whilst this was being undertaken a
separate business plan was being undertaken by Ms Diane Littlecott and Ms Trudie
Deane who have subsequently taken responsibility for the Post Office operation
and thus receive direct emoluments through the Post Office.
After a number of
options were considered it was decided to run the business as a limited company
and not to operate as a village co-operative, as a co-operative would rely too
heavily on the good will of a small number of people. Investment was raised
through the issue of shares from local residents at £1,000 per share. An
initial draw down was made via selected investors to secure stock, legal
contracts and operating hardware.
This decision
necessitated in setting up a limited company ‘Whiteparish Village Store
Limited’ with two directors. Management of the shop was of prime concern and
was secured by agreeing a contract with an existing member of the original
staff. New part time contracts were then issued to cover part time staff.
Procedures were then drafted and provided to all staff to ensure all health and
safety policies, discrimination policies, theft policies, grievance procedures
and handling policies met existing employment law and good practice.
The two Directors and
the shop manager have attended and passed the new course required by legislation
to sell alcohol, they were subsequently given appropriate licenses by the
magistrates’ court in 2005.
The manager has
attended heath and safety courses on food handling, food storage and the storage
and use of dangerous chemicals (e.g. cleaning items).
The shops core
strength is its location, both strategically and within an affluent catchment
area. It has excellent management and can respond to customer requests very
quickly.
Unlike a sole
proprietor with the current organisation it can call of a number of specialisms
within the village, to date use has been made of Personnel, Financial,
Construction, Contract Negotiation and Business Planning experts, all given
freely.
The major competitors
could be seen as the large out of town superstores (nearest being 8 mile away on
the edge of
To succeed the shop
will need to focus on: -
Continuing to providing a local service
The supply of quality locally produced goods (e.g. vegetables, meat)
To provide high value specialist goods (e.g. a delicatessen area)
Continue to stock everyday and emergency items
Provide a cheerful and welcoming environment in which to shop, and
Add value by offering additional benefits (e.g. free home delivery,
seasonal turkey sales)
It is envisaged that
future funding will be raised through the share certificate process. Major spend
will be on (subject to planning consent) increasing the store floor area, re
build of shop internally, new chiller units and freezers as required, and all
work to meet current health and safety requirements.
Long term aims are to
ensure the longer term viability of the shop, through either reverting to a sole
proprietor situation by making the venture attractive to potential purchasers or
ensuring that a minimum floor area is achieved to enable negotiations to take
place with franchised operators within the sector such as Budgens, Londis, Tesco Village Stores,
The Co-op Group, Happy Shopper etc.